Handling of personal information

AGP corporation handles customers' personal data in accordance with the following Basic Policy.

1.AGP corporation strictly observes the Personal Data Protection Law and all other relevant laws and regulations.
2.AGP corporation uses personal data within the scope of intended uses clearly stated to customers. 

AGP corporation does not disclose or provide personal data of customers to third parties without the consent of the customer unless there is a legitimate reason.

3.AGP corporation maintains accurate and updated personal data and strives to prevent unauthorized access, loss, destruction,alteration, or unauthorized disclosure of these personal data.
4.AGP corporation responds to inquiries from customers concerning personal data or requests from customers for disclosure of personal data sincerely and without delay.

■ Intended Use of Personal Data

Unless agreed individually, AGP corporation intends to use the personal data obtained from customers, as follows;

1. In response to inquiries from customers and shareholders via e-mail, mail, and phone.
2. To dispatch questionnaire for the purpose of service improvement and product development.
3. For business negotiations and meetings with our customers.
4. Shareholder management based on laws and regulations.
5. Providing employment information to applicants, and contacting them.

■Proving Personal Data

AGP corporation does not disclose customers' personal data to third parties except in the following cases.

1.When the customer has given prior consent to the disclosure.

2.When complying with laws and regulations.

3.When disclosure is necessary for the protection of human life, human health or property and it is difficult to obtain in the consent of the customer.

4.When AGP corporation consigns the handling of personal data to a third party within the scope necessary to achieve the purpose of use.

5.When another entity succeeds to the business of AGP corporation due to a merger, corporate separation, transfer to business or otherwise.

6. Despite (1) above, when it is deemed that responding to an inquiry from the customer concerning products, repairs, or service can be more  ppropriately done by a AGP corporation affiliate or distributor, we may provide the customer's name, address, telephone number and other information to the affiliate or distributor.

■ Others

1.This Privacy Policy applies in Japan only.
2.AGP corporation may record telephone calls received at customer information centers and elsewhere to ensure that we listen attentively to comments or requests from customers.
3.AGP corporation cannot be responsible for the safety of your personal data in the third party’s websites, which are linked to our website. 
4.AGP corporation provides information on important changes and notices on this page.

5.Occasionally AGP corporation may revise the Privacy Policy to better protect customers' personal data or to comply with changes in the applicable laws and regulations.

■ 電力小売事業等における個人情報の共同利用について

Inquiries about customers' personal data or inquiries about the Privacy Policy in general should be sent by filling in the inquiry form in "Contact us" or directed to the following Department.

1-7-1 Haneda Airport, Ota-ku, Tokyo 144-0041
AGP CORPORATION Department of general affairs
TEL 03(3747)1631
E-mail :



■ ご相談窓口



〒144-0041 東京都大田区羽田空港1-7-1

株式会社エージーピー 総務部

TEL 03(3747)1631代

E-mail :

Contact us for AGP
Contact us by FAX 03-3747-0707